
When you download it, you get:
Hire vs Delegate Decision Matrix (know when you actually need a practice manager vs a coordinator)
Top 10 tasks to hand off first (highest time-ROI delegation list)
Small med spa org chart + role ownership (who owns what with RN/esti/front desk)
Weekly management rhythm (daily 5-minute checks + 15-minute weekly KPI huddle)
SOP Starter Pack (speed-to-lead, booking scripts, confirmations, no-show salvage, inventory, reviews)
“Can you afford a PM?” coverage calculator (simple way to justify the hire using unlocked revenue/time)
30-day implementation plan (week-by-week rollout to get out of the weeds)
KPI scoreboard (owner hours, bookings, show rate, no-shows, collections, reviews, inventory misses)
Print-ready checklist so your team can execute without you